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TrustpilotReview removal and management

Make your reviews a reason to choose you.

We take care of your Trustpilot profile, from review removal to new positive reviews and ongoing management.

How we work

Built around your case.

  1. Audit.

    We study your profile in detail: the reviews, your replies and what shapes your rating.

  2. Plan.

    We agree the scope, timing and cost with you before any work starts.

  3. Action.

    Our team does the agreed work, from review disputes and company replies to new reviews and ongoing profile care.

  4. Report.

    Updates as we go and a clear summary when the work is complete.

The difference a first impression makes.

Two real profiles a customer might compare. One raises questions. The other earns a call.

BeforeA profile that raises questions
Genuine Trustpilot profile rated 3.0 Average, with yellow stars and 163 reviews. A different business from the After example.
AfterA profile that builds confidence
Genuine Trustpilot profile rated 4.5 Excellent, with green stars and 308 reviews. A different business from the Before example.

Case closed.

Review removals and rating improvements on Trustpilot.

Trustpilot

One-star review removed.

Removed
RemovedHarmful or illegal – Defamation

Defamation report

One-star review removed.

Removed
RemovedNot based on a genuine experience

Not based on a genuine experience

Back on track in 7 days

Before
Trustpilot rating before: 3.4 out of 5, Average, 149 reviews
After
Trustpilot rating after: 4.4 out of 5, Excellent, 156 reviews

From overlooked to worth a look

Before
Trustpilot rating before: 2.7 out of 5, Poor, 11 reviews
After
Trustpilot rating after: 4.1 out of 5, Great, 23 reviews

TrustScore calculator

Run the numbers.

Enter your profile as it is today. See how removed one-star reviews and new five-star reviews could change your TrustScore.

Your profile today
What changes
These reviews are
Today3.4150 reviews
Estimate3.9160 reviews
+0.5

About 2 more five-star reviews would take you to 4.0.

We read your actual reviews and tell you what is realistic for your profile.

Request a consultation

Trustpilot does not publish the exact weights, so your real score may move faster or slower.

Turn on JavaScript to try your own numbers. The example shows a profile rated 3.4 with 150 reviews.

A professional service, not a volume one.

Quick fixes have a cost.

Cheap review services can leave your Trustpilot profile with a public warning. Trustpilot decides whether the notice is removed.

Real Trustpilot notice: Breach of guidelines. We’ve removed a number of fake reviews for this company.

The volume approach

Fast to promise. Costly to fix.

  • Your profile gets the same template as everyone else
  • Bought reviews that can trigger a public warning
  • “Guaranteed removal” before anyone reads the review
  • A new contact and ticket number every time you ask

The ReputationKeeper approach

Slower to promise. Built to last.

  • We read your profile before we suggest anything
  • No shortcuts that put your profile at risk
  • Each review is checked against Trustpilot’s guidelines first
  • One team that knows your case and keeps you updated

FAQ

Straight answers.

Can’t find your question? Ask us directly.

Can you remove any negative review?

ReputationKeeper

Trustpilot removes a review only when it breaks its guidelines, for example when it is fake, not based on a genuine experience or contains harmful or illegal content. We check every review against those guidelines first and tell you which ones have a real case.

How do you dispute reviews?

ReputationKeeper

Through Trustpilot’s own reporting and dispute processes. Every report rests on its guidelines and the facts of the review, and we keep you updated on each one.

What can you do about a wave of fake reviews?

ReputationKeeper

We look at the pattern behind the reviews, dispute the ones that break Trustpilot’s guidelines and write calm replies for your company. If Trustpilot has put a warning on your profile, we challenge it where there are grounds.

Can you reply to reviews for us?

ReputationKeeper

Yes. We write calm, professional replies on behalf of your company, to negative reviews and to positive ones, so every customer sees that you listen.

What does full profile management include?

ReputationKeeper

We look after your profile month by month: we dispute reviews that break the guidelines and reply to new reviews on your behalf. You get regular updates on what we have done.

Can you help us get new positive reviews?

ReputationKeeper

Yes. We offer new, high-quality positive reviews for your Trustpilot profile. We agree the scope, timing and cost before starting.

How long does it take?

ReputationKeeper

It depends on the reviews involved and on how quickly Trustpilot handles each report. We give you a timeline when we agree the plan and keep you updated as we go.

Is my information kept private?

ReputationKeeper

Yes. We use your details only to work on your case and to reply to you. Read more in our privacy policy.

Tell us what is happening on your profile.

Request a consultation

Tell us what needs attention.

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